Refund and Cancellation Policy
At SenderWiz, we prioritize customer satisfaction and stand behind the quality of our services. If you are not completely satisfied with our services, we offer a 15-Day Money-Back Guarantee with no strings attached.
15-Day Money-Back Guarantee
If you are unsatisfied with SenderWiz’s services for any reason, you can request a full refund within 15 days of your purchase. No additional fees or conditions apply.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us:
- Send an email from our Contact Us page, with the Message heading line “Refund Request.”
- Include the following details in your email:
- Full name
- Account number or email address used for registration
- Order reference number
- Processing Time:
- Once your request is received, we will process your refund within 3–5 business days.
Cancellation Policy
You can cancel your subscription or services at any time. Cancellations made within the 15-day refund period will result in a full refund. Cancellations made after this period will not be eligible for a refund, but your service will continue until the end of the billing cycle.
Contact Us
If you have questions about this Refund and Cancellation Policy, please reach out to us at:
Contact Form: Contact Us
Effective Date: 10-Oct-2023
Last Updated: 28-Nov-2024
We are committed to providing you with the best experience and addressing any concerns promptly.